Everything you need to know before getting started
Frequently Asked Questions
Starting with an exercise physiologist can be simple and supportive. At Achieve Exercise Physiologists, we’re here to help—whether you’re booking your first session, using Medicare, or joining a group class.
We provide evidence-based exercise physiology services across Brisbane and Townsville, helping people with injury rehabilitation, chronic disease management, pain, and long-term health goals. This page answers the most common questions about referrals, costs, private health insurance, Medicare rebates, and what to expect, so you can feel confident taking the next step.
Still have questions?
If you can’t find what you’re looking for, our team is here to help. Get in touch to speak with a friendly clinician or book an appointment with an exercise physiologist near you in Brisbane or Townsville.
Yes — we offer bulk billing for Exercise Physiology services, making it easier and more affordable for eligible clients to access high-quality care.
At Achieve Exercise Physiologists, we proudly provide bulk billed exercise physiology sessions under Medicare for patients with a valid referral, such as a Chronic Disease Management (CDM) plan from their GP. This means no out-of-pocket costs for eligible individuals, helping you focus on improving your health without financial stress.
Our accredited exercise physiologists specialise in supporting a wide range of conditions, including chronic pain, diabetes, cardiovascular disease, musculoskeletal injuries, rehabilitation, and weight management. Through personalised, evidence-based exercise programs, we help you achieve long-term health outcomes.
If you’re looking for a bulk billing exercise physiologist near you, Achieve Exercise Physiologists is here to help. We work closely with your GP and healthcare team to ensure you receive the best possible care under your Medicare plan.
To access bulk billed services, simply speak with your doctor about a referral, or contact our team today to learn more about eligibility and appointment availability.
We accept the following payment and insurance options:
- Medicare (Chronic Disease Management / CDM plans)
- Private Health Insurance (extras cover for Exercise Physiology)
- NDIS (self-managed and plan-managed)
- WorkCover
- CTP (Compulsory Third Party claims)
- DVA
At Achieve Exercise Physiologists, we make accessing care simple and affordable. Eligible clients can claim Medicare rebates for exercise physiology or use their private health insurance extras cover to reduce out-of-pocket costs.
We offer on-the-spot claiming via HICAPS, so you only pay the gap where applicable. If you’re unsure about your exercise physiology rebates or eligibility, our team is happy to help.
- No referral needed for private bookings
- GP referral required for Medicare (CDM plan)
- Referral required for NDIS, WorkCover, and CTP claims
At Achieve Exercise Physiologists, you can book an appointment without a referral if you’re paying privately or using private health insurance extras cover. However, to access Medicare-funded exercise physiology sessions, you’ll need a valid Chronic Disease Management (CDM) plan from your GP.
For clients under NDIS, WorkCover, or CTP insurance, a referral or approval from your case manager, GP, or insurer is typically required before starting treatment.
If you’re unsure whether you need a referral for exercise physiology services, our team is happy to guide you through the process.
Prices vary depending on eligibility and session type
- Medicare (CDM plan): bulk billed or small gap (if applicable)
- Private Health Insurance: rebate available, gap depends on cover
- NDIS, WorkCover, CTP: typically fully covered (pending approval)
- Private (no referral): standard consultation fees apply
At Achieve Exercise Physiologists, session costs vary depending on how you’re accessing care. Eligible clients can receive bulk billed exercise physiology sessions or claim Medicare rebates under a CDM plan, while those with private health insurance extras cover may receive a partial rebate.
We offer on-the-spot HICAPS claiming, so you only pay the gap where applicable. For NDIS, WorkCover, and CTP clients, sessions are usually covered once approved.
Contact our team to get clear pricing and check your exercise physiology costs, rebates, and eligibility before booking.
Yes, of course! Contact our lovely receptionists for any scheduling needs.
- Book online, by phone, or in person
- Cancel or reschedule anytime with notice
- Late cancellations or missed appointments may incur a fee
At Achieve Exercise Physiologists, we make it easy to book, cancel, or reschedule your exercise physiology appointment. You can manage your bookings online or contact our team directly for assistance.
We ask that you provide adequate notice if you need to cancel or reschedule your appointment, allowing us to offer that time to another client. Late cancellations or non-attendance may incur a fee in line with our policy.
If you need help managing your exercise physiology booking, our team is always here to assist.
At Achieve Exercise Physiologists, we complement the care you receive from your physiotherapist. While physios often focus on pain relief, diagnosis, and manual therapy, our role is to deliver structured, evidence-based exercise programs that support long-term recovery, strength, and prevention.
Exercise Physiology is especially valuable for chronic conditions, injury rehabilitation, return-to-work, and ongoing health management. We work alongside your physio and healthcare team to ensure a coordinated, goal-focused approach to your care.
If you’re looking to progress beyond treatment and build lasting results, exercise physiology can bridge the gap between rehab and long-term health.
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Physiotherapists: diagnose injuries, provide hands-on treatment, manage acute pain
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Exercise Physiologists: prescribe exercise, deliver rehab programs, manage chronic conditions
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Key difference: treatment-focused vs exercise-based, long-term management
Physiotherapists are trained to assess, diagnose, and treat injuries, often using hands-on techniques and modalities to reduce pain and improve movement—particularly in the early stages of injury or recovery.
Exercise Physiologists specialise in clinical exercise prescription, using structured, individualised programs to improve strength, function, and long-term health outcomes. They play a key role in managing chronic conditions, ongoing rehabilitation, and prevention.
In short, physiotherapy focuses more on diagnosis and immediate treatment, while exercise physiology focuses on progressive exercise and long-term results.
What will my first consult look like?
- Friendly chat about your health, concerns, and goals
- Simple movement and strength assessments (at your pace)
- Your first personalised exercise plan
- Clear next steps so you know exactly what to expect
At Achieve Exercise Physiologists, your first session is designed to feel comfortable, supportive, and easy to follow—even if you’ve never seen an exercise physiologist before.
We start with a relaxed conversation to understand your injury, health history, and goals, followed by some gentle movement and functional assessments. There’s no pressure—you’ll go at a pace that suits you.
From there, we guide you through a tailored exercise program, explaining everything clearly so you feel confident. You’ll leave with a clear plan for your rehabilitation, exercise progression, and long-term health.
If you’re unsure what to expect from your first exercise physiology session, you’re not alone—our job is to make it simple, supportive, and personalised to you.
Where are you located?
- Brisbane: Ormiston, Mount Gravatt, Bowen Hills, Jamboree Heights
- Townsville: Kirwan, Hyde Park, Northern Beaches
Achieve Exercise Physiologists has multiple clinic locations across Brisbane and Townsville, making it easy to access care close to home or work. We support clients across Brisbane suburbs including Ormiston, Mount Gravatt, Bowen Hills, and Jamboree Heights, as well as Townsville locations in Kirwan, Hyde Park, and the Northern Beaches.
If you’re searching for an exercise physiologist in Brisbane or Townsville, or an exercise physiologist near you, our clinics are conveniently located with easy access to parking and public transport.
Contact our team to find your nearest exercise physiology clinic and book an appointment that suits you.
Why do I need to do an initial consult before joining a group class?
- Personal assessment to understand your health, injuries, and goals
- Ensures exercises are safe and appropriate for you
- Tailored modifications for group classes
- Helps you get better results from the start
At Achieve Exercise Physiologists, an initial exercise physiology consult is essential to make sure you’re placed into the right program safely and effectively. Before joining a class, we complete a detailed exercise physiology assessment, including your medical history, movement, and individual goals.
This allows us to tailor exercises and provide the right modifications within your group exercise class, so you can participate with confidence—regardless of your fitness level or condition.
Our goal is to ensure every client gets the most out of their exercise physiology group classes, with a program that supports injury prevention, rehabilitation, and long-term health outcomes.
Do you offer home visits?
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Yes — home visits available (location dependent – 15 minutes from the closest clinic)
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Ideal for limited mobility, injury, or convenience
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Same personalised exercise physiology care at home
At Achieve Exercise Physiologists, we offer home visit exercise physiology services for clients who prefer or require treatment in the comfort of their own home. This is ideal for those with mobility limitations, chronic conditions, post-surgery recovery, or busy schedules.
You’ll receive the same personalised exercise physiology assessment and tailored exercise program, delivered safely and conveniently in your home environment.
Availability for home visit exercise physiologists may vary depending on your location, so we recommend contacting our team to check if we service your area.
An Accredited Exercise Physiologist (AEP) is a university-qualified allied health professional who designs and delivers safe, effective exercise interventions for people with chronic medical conditions, injuries, or disabilities. Unlike personal trainers, AEPs possess a four-year university degree and specialise in clinical exercise therapy, lifestyle modification, and physical rehabilitation. They are dual-accredited with Exercise & Sports Science Australia (ESSA) to provide evidence-based treatment for complex health conditions.
Yes, Achieve Exercise Physiologists is a fully registered NDIS provider offering clinical exercise physiology services under the National Disability Insurance Scheme.Our NDIS programs support participants under the funding categories of Capacity Building – Improved Daily Living and Capacity Building – Increased Social and Community Participation. We design custom physical programs to improve independent living skills, increase mobility, build strength, and manage the physical symptoms of permanent disabilities.
Yes, you can receive a Medicare rebate for up to five (5) exercise physiology sessions per calendar year if you have a referral from your General Practitioner (GP).To qualify for the rebate, your GP must place you on an Enhanced Primary Care (EPC) plan, also known as a Chronic Disease Management (CDM) plan. This rebate applies to individuals managing chronic conditions like type 2 diabetes, cardiovascular disease, severe arthritis, or long-term musculoskeletal injuries.
Achieve Exercise Physiologists provide clinical exercise prescription and rehabilitation for a wide range of chronic diseases, injuries, and health conditions, including:
– Neurological conditions: Multiple Sclerosis (MS), Parkinson’s disease, Stroke rehabilitation, and Cerebral Palsy.
– Cardiometabolic conditions: Type 2 diabetes, hypertension, obesity, and cardiovascular disease.
– Musculoskeletal issues: Chronic lower back pain, severe osteoarthritis, osteoporosis, and pre/post-surgical joint rehabilitation.
– Mental health: Clinical depression, anxiety disorders, and post-traumatic stress disorder (PTSD).
– Age-related care: Balance training, falls prevention, and healthy ageing programs for
Yes, most Australian private health funds offer rebates for exercise physiology under their ‘Extras’ cover, which you can claim on the spot via HICAPS at our clinics.
Accredited Exercise Physiologists specialise in prescription movement plans that target core stability and pelvic alignment to alleviate sciatica without aggravating nerve pathways.
Yes, clinical exercise programming dynamically alters muscle glucose uptake and improves insulin sensitivity, making an exercise physiologist an essential part of managing type 2 diabetes.
Progressive resistance training combined with neuromuscular balance exercises delivered by an exercise physiologist is structurally the most effective intervention for falls prevention in seniors.
Find your nearest exercise physiologist in Brisbane or Townsville. We have multiple clinic locations that are conveniently situated to ensure that you can easily access the care you need.
Explore our range of exercise physiology services, from injury rehabilitation and chronic disease management to strength and long-term health support.
Have a question or ready to book? Get in touch with our friendly team for help with appointments, referrals, and exercise physiology enquiries.
